Farmacia Al Giglio Snc di Magalini Vittorio,leonardo,annamaria & C.

I called the pharmacy to ask if they have the rapid Covid test, and the lady on the phone said yes and asked if she keeps it aside for me, I said yes, and that I go there between 5 and 6 in the afternoon (I live in another country). I arrived at 5:30 and a gentleman (of a certain age) told me that he had already sold it to someone else!! No apologies, and when I explained that we were at our word and how do I know it won't happen again, he replied, in a defiant tone, "in fact, it could happen again"...!! !??? No obligation to BEHAVE WITH RESPONSIBILITY AND KEEP YOUR WORD. I'm shocked, and I won't set foot there again!

Surely in this pharmacy you can find antipathy and arrogance. Rudeness galore. How sad. Luckily it is not the only pharmacy in Villafranca

Professionalism, courtesy and availability are never lacking

Always kind and very helpful