Farmacia Brancato della D.ssa Brancato C.la & C.sas

Dear colleague, Refusing to change an equivalent drug for the original specialty, immediately after purchase, passing it on "ex officio", without even having asked first if it was okay, you know better than me, ethically, what that means. But we know just as much better what it means commercially, right? Let's not let ourselves be recognized.. we are lucky enough in our lives.. why fight for a few pennies? Best wishes to a more professionally rewarding 2024.

Pharmacy well stocked with products of both traditional and homeopathic medicine or herbal medicine, many offers on products and quality cosmetics, very well trained staff, a good idea of ​​the card to accumulate points and get discounts, builds customer loyalty, even if not it is possible to use it on all products, especially if already discounted, and this does not have good commercial logic. Pharmacy very active in promoting other activities.

Professionalism and courtesy of all the people who work there are the main characteristics of this Pharmacy. Speed ​​in service and great attention to the customer. All elements that constitute a notable competitive differential in the sector. I highly recommend it.

I wanted a cold spray similar to Nasivin to decongest the nasal mucosa. I only got a natural-based spray for 12.50 euros, which was completely ineffective. We then stocked up at another pharmacy.

I highly recommend knowing how to relate to customers. A fairly widespread habit is that of not knowing the rules of customer satisfaction (empathy, smile, courtesy). At the pharmacist's counter serving you, annoyed, almost annoyed. There are many pharmacies if you don't take care of this must, you will lose customers.