Farmacia Castelli

Ok

Today 19 August 2022. I am in vacation. I am being treated for hypertension, I have used up the medicine prescribed by my doctor, I am aware of the obligation to have a prescription to purchase the product, I present on my mobile phone the copy of the circular Ministerial Decree 30/3/2008 of the Pharmacists Association of Lombardy in this regard, I present to support of my request the messages received from the Lombardy Region which attest to previous recipes.... Nothing.... discussion with the sales clerk. After my insistence to fulfill my request and after signing a responsibility document I obtained what I requested. Terrible... Terrible service, rude and arrogant attendant..

I strongly advise against it, very grumpy not to mention the 'senior' pharmacist is incredibly rude. I'm here on holiday and had to go twice. But damn, not very open to explanations, he insists on making you buy products of his own production and if you don't take them, goodbye. He's lucky that it's the only pharmacy in Selvino before arriving at the one in Aviatico. much better to go to the kind and professional aviatico one, they explain everything to you and if they don't have the product they will order it. In short, from rags to riches in this case. Hateful

I'm from Milan, but with a home in Selvino. I needed to do a blood pressure Holter and to speed up the process I turned to them. Well what can I say, they made me feel at ease. The kindness of all the staff, the competence, the willingness to solve the problem are their strengths. Well-equipped pharmacy, even with homeopathic products made by them. I highly recommend it.

Antigen swab done this morning, super service! Guy at the checkout over the top. He manages the pharmacy excellently, it is necessary patience with all the customers to be served, non stop!