Farmacia Comunale N.5 Ravenna

Very helpful and professional👏🙏

High professionalism, maximum efficiency and empathy on the part of the staff make it my favorite pharmacy. They are truly the best. HI.

Rudeness and little desire to help At the counter they always seem annoyed, making us wait without having anything to do. At the Cup, rude and unhelpful staff, with an urgent prescription for a 100% disability, give an appointment in 2 months, saying to come back every morning and afternoon to have an appointment sooner! They don't even try to find a place..

Let me start by saying that I am 100% disabled. With an urgent prescription for an ultrasound, first I am told that I must have a health card to make a reservation (not true, all you need is your tax code and prescription) and then that the first appointment is in November. Incredible thing since the recipe is urgent, after which they tell me to go back every morning and every afternoon to find a place first.. They don't even look in other places if there's a chance Today I phone Cup and they find me a place in Forlì in a few days. . Little will to help and very little availability, this has already been found several times even at the counter.

For the second they didn't give me a first aid medicine, despite a WhatsApp from my doctor certifying the real need for such a medicine. I didn't have the recipe because I was here on holiday. All this when the need for the medicine is evident to the naked eye. When arrogance hides behind the word professionalism. I didn't see anything professional inside this pharmacy. I'm sorry, but if a person is seen to have a problem and you are a pharmacy doctor and you don't need medical attention, because it's obvious what you have, you have to give the medicine! Especially if my doctor writes "show my message at the pharmacy"!