Farmacia Crocerossa

Very professional and friendly, they help you in every way possible

Kindness and professionalism evident, just one question, the writer, given that there was no drug as per the prescription but a similar one with the same active ingredient, specifying that among the three shown, I wanted the one with the lowest cost, I received the answer that many of them had the exemption , with this response the writer ratified the desire to receive the one at the lowest cost... By paying the bill I will be charged €6.00... 🤔... I usually paid €4.00 for two packs... They will be increased ? ... Patience .... I will remain with the doubt. (Were there the least expensive ones?) 🤔🤔🤔 3 stars on December 18th. ⚓🇮🇹

Pharmacy closed today at 8.31pm; From Google I see that it should be open until 8.45pm but maybe it's a mistake. I see that there are still 2 people inside who are completing the closing operations and I kindly ask if they can give me an over-the-counter medicine. They reply that they are closed and that it is not possible. I know they're closed, but I doubt it's not possible.

At that moment I didn't have a debit card but only cash. They didn't have the change of 1 cent and they dismissed me like that. Not very professional. Cents are always money, if you do this for every customer who comes in, you will earn a decent sum at the end of the day. I found all of this unfair.

When I entered the pharmacy on two different days, no one was wearing a mask correctly, neither customers nor staff. I even had to ask the pharmacist to put it on and she had to go to the back to get it. At least from a pharmacy one would expect a correct form of prevention, given that they also carry out swabs on unvaccinated people. in response to the kind request of the pharmacy owners. I am pleased to read about your care for prevention and I also feel reassured by your attention to the customer and prompt response. A sign that you care about the health of all of us. I will remove my invitation not to enter, but unfortunately I cannot erase what I saw with my own eyes and which I also formally and explicitly reported to your staff, both times I entered. I am sure that in the future it will be much more careful about wearing a mask and inviting customers to do the same.