Farmacia Iodice Maria Michela

Absurd experience. I go for an antigenic swab, after paying for it and having it done they tell me to wait outside for a quarter of an hour. Let me start by saying that I needed it to be able to access the nearby ASL and that I was already half an hour late for the booked visit, I waited in religious silence for 40 minutes in the rain until I asked the doctor for the results of my test. After giving it to me, I ask for explanations of this delay, warning her that there had been another delay in my visit... she replies that it was over there, in the other room, that the important thing is that it was delivered to me... I point out that it wasn't a reason, and if it wasn't for me going in to ask on my own initiative I would most likely have waited until someone noticed my test, but despite everything he replies that next time if it doesn't suit me I can go in another pharmacy.. Finally, I would like to point out that it is increasingly difficult to apologize for one's mistakes... A director or manager of a pharmacy should set an example for her employees, I am no longer surprised by anything...

Goats in shirts. I don't understand why, even though they work at night, they decide which medicine is urgent or not. He denied me the purchase of the product. I had to get to the pharmacy on duty in Caserta who regularly sold it to me.

Bad experience, I go to buy a drug and wait longer than other customers for the availability of the pharmacist who was supposed to give me advice. When she finally frees herself, she asks me if the drug is OK at a certain dose of cortisone, but it doesn't exist and she simply uses this ploy to put me in difficulty. I thus had to justify taking the drug by explaining to her that I use it in an emergency and that is why I didn't remember the dose. I was humiliated, I believe it is at least unprofessional if not downright rude to treat customers this way.

Availability, courtesy and professionalism are the characteristics that distinguish all the staff.

Available, courteous and professional. They issue a broad and clear explanation for each request.