Sorbini Sas della Dr.ssa Antonella Vaccaro & C

Always a customer. I have to pay 18 euros, I pay with a 50 euro banknote and 8 euros in change, so much so that there is an exchange of words with the pharmacist Simona "well done, we need them" and I reply "good, they weigh on me anyway".. I receive 30 euros of change instead of 40... so much so that with the 10 of the 30 I buy another drug that I had forgotten. It was a day in which I had a big headache (I was there for that too) and I only realized at home the mistake there was in giving me the change. I'll be back the next day to explain the situation. Simona tells me that she remembers this thing about the change (which I gave as a favor to them) but that she can't do anything. So I wonder if he remembers these change because on the receipt it says that I paid with 50 instead of 58? The mistake was made by the pharmacist upstream and obviously I lost the 10 euros without any explanation. Nice way to treat years old customers. I lost 10 euros but they lost a good customer. Even just because of Simona's rude manner.

The Pharmacy, formerly Sorbini, has changed location by moving a few meters. It changed management by becoming part of a chain. The staff is generally kind, but the jewel in the crown is the most experienced doctor who remains the confirmation of the old management: very well prepared and of great professionalism and humanity.

The best pharmacy in Rome, they are my point of reference. The doctors are fantastic, they take care of people with patience and affection. They gave me valuable advice in various complicated situations but also know how to direct me perfectly on cosmetic products. I have a nickel allergy and they helped me find the perfect solution for body and face cleansing, makeup and even hair dye. Thank you with all my heart.

I wanted to extend a heartfelt thank you to all your staff. You know what it means to take care of people and you do it with dedication and always with a smile. Your advice on medications and supplements has always been punctual and decisive. Lately I have also turned to you for blood tests and electrocardiograms with great satisfaction. Thank you because you are a guarantee.

I asked for a medicine prescribed by the specialist and was recommended another unsuitable one which unfortunately, trusting myself, I started using. On the doctor's recommendation I returned to replace it. It would have been more elegant for the pharmacy to apologize and give the right product without batting an eyelid instead of saying that I had accepted, but sorry, you told me that they were the same even if that wasn't the case, arguing about a doctor they don't know who works as a specialist for decades in the hospital who, according to them, does not know the composition of the products and in the end have me repay practically the full price of the new medicine, clearly not under agreement and quite expensive, with a simple discount of the value of a cappuccino. This type of behavior does not seem correct or professional to me.