Farmacia Nuova Farmacia Associati P & G Snc

Kindness, courtesy and competence

Excuses used by the sales assistant for not selling a gastroprotective drug: Omeprazole 40mg dosage 10 days. 1) "The molecule does not exist". Omeprazole is a very well-known active ingredient, already branded and in fact sold as a generic. 2) "It doesn't exist at 40mg!" The generic drug is sold at lower doses of 10mg and 20mg which do not cover the 10 days of treatment, while the branded one Omeprazen also at 40mg. I don't understand why you can't sell me the commercial product at the required dosage. I guess the pharmacist still doesn't know how to distinguish between trade names and generic names. Pssst: as with Moment/Ibuprofen, it is the same molecule, except that the intellectual property is not paid for on the generic. There is nothing transcendental in saying that at 40mg you only have the branded one. I'll buy it for you if I need it! 3) "The recipe has two different names, so I'm not selling it to you." One said omeprazole, the other pantoprazole: Aside from the fact that they are equivalent gastroprotectors, that's telling us that they are not the exact same thing, except that both have been available without a prescription for years and this one instead made a fuss about a common over-the-counter drug! I therefore recommend being served by the gentleman, who seems much more qualified than this incompetent colleague of his. She only has to be grateful that I needed the drug and that there were people, because otherwise I would have told everyone that she dropped out of the Faculty of Pharmacy, but certainly not because she studied!

Stay away from these thieves!! They refuse to sell generic medicine. Yesterday I went to buy ibuprofen for a headache and they told me I can only take generic with a prescription. I paid 13.50 for 20 pills I paid for the advertising that we see every 10 minutes. THIEVES

I noticed a certain unfriendly attitude on the part of some pharmacists, they don't say hello or thank you. Maybe I'm a person from another era but education should always be current.

Competent, courteous and helpful staff. Possibility to order medicines via WhatsApp chat.