Farmacia Ai Cappuccini

I can't give me a ten because it wasn't expected, I accompanied my 91 year old 100% disabled father for the SPID recognition. I'll start by saying that I had already done all the paperwork, I just had to do the visual inspection, I'd also like to point out that ten days earlier I had done the same thing. thing for my mother and I had to come back 3 times, as it was a new thing for the pharmacists I was patient and asked if I had to make an appointment for my father, negative answer, it takes us 5 minutes anyway.... Too bad they sent me today away because I hadn't made the appointment, they turned around and I even heard them say that if the practice is done for them it's much worse 👏 what humanity with an old man who could barely stand on his legs.... How disgusting I am you suck...,..conclusion at the Masci pharmacy in the mountain area in 5 minutes without an appointment they activated my spid. ... Congratulations you are great!!!!

I must say that the staff, in addition to being helpful and polite, is very efficient and cheerful. The customer is put at ease and advised in the best possible way. It's definitely a ten with honors. Those who go to the pharmacy because they need medicines for their health and certainly experience discomfort and if they find qualified and available staff to welcome them, they will certainly be reassured... thank you very much

It depends on who you find, I had a bad time... I wanted a drug in the shower, the doctor wrote drops on the prescription, the pharmacist insists that they are tablets and that's it. I come back a second time, always the same pharmacist, I ask for an over-the-counter product, she asks me for the prescription and refuses it. Okay, thanks. I feel sorry for the other doctors who seem much kinder to me.

I looked for a drug and it was nowhere to be found, but instead they found it for me, thank you very much, seriousness and competence are not lacking in this pharmacy.

Good, kind and competent! In my opinion one of the best pharmacies in Imola. It is also very convenient because it has private parking, and there is always a lot of staff so there is never too much of a queue.