Farmacia Antica Farmacia Parenti S.a.s. dei Dr. Marenghi e Secciani

I bought some scissors. I wanted to exchange them when my friend told me that she had some and they told me that they did not accept cash returns, that I had to buy something as a replacement. Is that the policy of a pharmacy that sells medications? I asked for the complaint form and they told me to go to the police if I wanted, with a cocky attitude. They did NOT want to give me the claims form. Told me That I could stay there the whole day. They have to offer the complaint form, I felt helpless as a consumer.

Very warm welcome, the chemist was very helpful and friendly. I highly recommend this pharmacy. They are really great and offered great compassion while the Antica Farmacia Centrale was awful with us. It is worth walking one minute to go to this pharmacy.

Absolutely avoid. Terrible staff. I go in to buy a medicine, there are 3 doctors chatting among themselves. I stop waiting to be served. Another customer enters behind me. At this point, two doctors focus on some bottles, the third turns to the other client. Because he knew her. I left. I will never go there again.

Luckily there are many pharmacies in Siena, because this one should absolutely be avoided. The staff is not very friendly and from the way they explain things to you they also seem not very competent! Consideration towards the customer equal to zero!! Once upon a time it wasn't like this!

In addition to being very dear, they are terrible. They refused to produce a galenic formulation. It confirms that the Sienese are a race that would be better extinguished, the world would be a better place