Farmacia Balsamo Crivelli S.n.c. del Dot.. Pupo Giovanni & C.

I was proud of this pharmacy, which I frequented from 2012 until November 2023. I used to go to it for any emergency but for a couple of months I've been avoiding it by buying online or going to the pharmacies in central Rome where no one makes you go out angry for rudeness and superficiality like you. sieves are needed in the pharmacy. They put it in a sachet without letting you see or asking if I want an original medicine or a similar one. They waste time because a free drug for sale without a prescription forces you to have it otherwise one on morning shift says she can't sell and another evening shift once you return with the prescription tells you there was no need to bring a prescription . It goes based on sympathy. A week ago I consulted in an urgent case for the seasonal allergy symptoms which are always increasing since I finished Fexalegra and asked to try Aerius explaining that I have already tried Zirtec, Robilas, Reatine etc. I want to try something else since there isn't even an obligation to have a prescription, treating me like a little girl as if I were a minor, shouting throughout the pharmacy that they won't sell it to me until I speak to the doctor (I explain that I don't see the reason and it wouldn't have been possible before. late afternoon). She insists on selling me the usual antihistamines that have already been tried and, laughing in my face, reiterates that either I take what she decides or I can leave. Never again will I set foot with you. P.S for goodness sake if you stop for 5 seconds to look at the creams at the entrance where there is nuxe fillorga because they attack you in an annoying way without giving you a minute to look at in peace.

Good morning is prominently announced when you enter and then the situation, when you enter the beautiful exhibition, remains more or less the same. It may happen that you notice a certain gloom mixed with intolerance towards interpersonal communication, I don't know what causes it. Random flashes of peremptoriness, but not very significant. I think I'll only come back when I wake up sick.

Without a doubt the best pharmacy I know!! They are always well stocked and where there is no availability of a specific product, the staff is always ready to propose a valid alternative. Then for those who love the world of "beauty" like me, well this place is right for you... you can get lost among the shelves looking for the last opportunity to buy that make-up product you were missing or your new ally for skincare perfect. However, the real added value is given by the professionalism of the girls who are always ready to welcome you with a smile and lots of valuable advice. I know people not from Rome who come to this pharmacy on purpose for precious advice from Ludovica 😊

I was at the cash register to pay for some medicines (wearing a mask) and one of the girls, acting very annoyed so as not to touch the health card that I had given her (who knows what she thought I might attach to her) gave me the card back, holding it close to me with a pen, card that he didn't even pass because I realized later that my tax code wasn't present on the receipt. I'm really sorry because I often go to this pharmacy and I've always had a good time but today's episode made me very sorry.

Well-stocked, clean pharmacy, competent staff who are very attentive to customers' needs. Ludovica always smiling, friendly and very prepared