Farmacia Botturi di Chiara Botturi

The staff is courteous. The pharmacy is on the ground floor of a house. The outdoor space is completely insufficient for the volume of vaccinations it handles. The topic is particularly annoying, especially for the elderly.

Personally, I have gone many times, and I have always found courtesy and kindness. For at least 30 years

A shameful thing, they make you make an appointment for the fourth dose and they open 40 minutes later, they are not organized at all, the doctor is so rude that half is enough. After I had been waiting for an hour he finally deigned to ask for the health cards and since I was taking antibiotics, he didn't give me the vaccine, after my doctor and my dentist (who is also a doctor) confirmed that I could do it. I would say that she should continue to be a pharmacist and nothing else

This pharmacy, which also provides Covid and flu vaccines, has four chairs for the elderly to sit on, it does not have places in the shade, nor a bathroom for the elderly to use who on average have to wait 2-3 hours . For the bathroom they show you the bar 150 meters away, where you have to consume to go. Appointments don't count, a person may have booked for 9.30am, arrive early, and still have no one show up to work before 10.30am. Once they arrive, they don't have a sensible organization in calling the patients, they leave with the number you have to take as soon as they arrive (obviously an hour before), then when they realize that there are too many people in the courtyard and that they arrived too late delay, they start accepting people at random, without respecting everyone's numbers or appointment times. At this point, in my case, they forget about me and my grandmother, who almost collapses after 3 hours of waiting outside and they simply tell me "ah we forgot, the system doesn't work". It's the third time I've gone, whoever works there, and I've spoken to everyone, they are not at all helpful and with zero desire to work. And maybe, bring two extra chairs for the elderly. Not recommended. Don't go there.

The Pharmacist is very rude and arrogant. Unfortunately, sometimes you are forced by necessity to go there, otherwise much better in neighboring countries.