Farmacia Breda

Today I went in the afternoon to get a swab test but the swab man saw that we were more than 5 people queuing and started by saying that a reservation was needed, then that he hadn't even had lunch because he was tired. I, like other people, asked the doctors inside and they confirmed what the swab man said, yes because that's what you can call it, they offer a service but then they get tired as long as they reach their daily income. Having said that, I go to the TORRE GAIA PHARMACY, they swabbed me in 10 minutes because we are in an emergency and they were very kind and professional. Lately the pharmacy with new employees is no longer the same.

I find myself forced to give a negative review to a pharmacy that I have frequented since birth but which I will no longer frequent due to the rudeness and rudeness of the new staff. I'm talking in particular about a pharmacist with curly brown hair with some highlights, very long eyelashes, plump, and another slim, tall and blonde. The two, already in the first period in which new staff were added, chatted and laughed at the top of their lungs without paying attention to the customer. I remember a time when the curly-haired pharmacist treated me badly, claiming that a cortisone ointment that I had always used didn't exist. He always tends to look at and speak to the customer with superficiality and superiority, but if I have always used an ointment, how dare you laugh in my face and talk to me like a know-it-all by claiming that it never existed? Furthermore, when you ask for medicines or supplements of a certain type, you always tend to give others that you don't know. Even once a person dear to me came in asking for a green non-alcoholic disinfectant (I don't think she didn't know Lysoform) and she made her buy a box of yellow vials for wounds at three times the price, which burned like I don't know what. But how is it done? One day when both girls were there, I walked out the door saying hello and neither of them answered me, as if nothing had happened. At which I looked at them and said "GOODBYE" in a loud voice, they both said hello strangely and then started laughing. Not long ago I was with my mother in the pharmacy and, after waiting for forty minutes outside due to their disarming slowness given that between one medicine and another they tell who knows what life experiences, I noticed the fact that a lady next to us the same thing had happened: she said hello and, getting no response, repeated the greeting very loudly. Only at that point did the blonde pharmacist say hello, bewildered, starting to laugh, and then turning towards us looking for consensus and saying "of course people are really strange in the early morning". Actually, you're the weird ones. I have a few questions to ask the doctor and the pharmacists who have always worked in this pharmacy and who are almost no longer there: but why? But where did you find these people? Do you make a specific selection to find them so rude or was it a coincidence? P.S. if you don't have a medicine, as happened a few days ago, ask the customer first if they want to book it with you instead of booking at random. There are essential medicines that maybe a person forgets they are almost finished with and which are needed the same day, I would have preferred to see elsewhere if there was availability rather than waiting a whole day without taking my daily medicine.

Doctors always without masks, rude, rude and rude.... Obviously I will never go back also because it is absurd to wait for the notification and the printing of the response of a swab from 4.30pm to 6.00pm in the cold and freezing temperatures! If I didn't have sure Covid I would have caught pneumonia!

Excellent service and professional staff. Rapid swabs without reservation, minimal waiting times. Less than 15 minutes (also open on Saturday afternoon) to get the answer and the very knowledgeable and kind doctor.

The pharmacist did not wear the mask correctly and, to make matters worse, she touched her sore mouth and then, without any care, handled medicines and prescriptions to pass them to the customer. UNACCEPTABLE AND TOTALLY UNPROFESSIONAL. I left without even queuing and I won't be back.