Farmacia Comunale S.rita

Professionalism, courtesy and excellent prices: I will return.

The 2⭐ are due to the lack of professionalism of the pharmacist who followed me, I didn't remember exactly the name of the drug (drug for gastroesophageal reflux) but I definitely listed all the ones that I'm not happy with when I ask if he has any others for a somewhat ' Annoyed, he rolled his eyes. I described the packaging and the initials of the drug to him and he finally found it. I ask a pharmacist, if I already tell you all the ones I don't use, I'll describe the box and the initials of the drug. you should know with the indications given which drug I'm looking for....Well.....

Small pharmacy But well managed It's a Lloyds Pharmacy I went because I had to pick up a package. If they had thermal bags to give to the customer when purchasing lactic ferments It would be really top! - Especially during the summer months

This morning I was at the pharmacy which was on duty on a public holiday. We are in line and there was an "elderly" lady who, in addition to asking for information on medications, also asked for information on other things that her doctor had not given her enough details about. At a certain point a lady in the queue complains about the time she was waiting and orders the elderly lady to "move". The pharmacy staff reminded everyone of the healthcare role that pharmacies play especially at this time. I really appreciated the patience that the staff had both towards the elderly lady and towards the "rude" person. On other occasions I myself have appreciated the dedication they put into explaining things to you. Excellent service.

Having been a customer of this pharmacy for years, yesterday I purchased some veterinary products for my dog ​​(200 euros). Since he was deceased, I kindly asked if it was possible to replace a single 37 euro product with another product. I didn't want my money back, but at least a replacement. I was told that it is not possible to do so without giving me a real reason. I understand the commercial policy of the pharmacy, because pharmacies are now real shops. But honestly it's absurd as a behavior, especially for a customer who spends so often.