Farmacia dei Castelli di Doctor Helty Srl

The same story every time... They try to sell you anything and what's more, after spending 60 euros on products they sold me off without even asking me or giving me a bag, I also had a baby so I dropped everything on the street. Certain precautions are the minimum. For the rest it is the only one that is always super stocked and for this reason I always go to them

Pharmacist truly attentive to customer needs. I needed information on purchasing a compression stocking. She was very available and exhaustive in listing the characteristics of the product. Among other things, take it home with a super discount. I'll be back

Not recommended. Unfortunately I have had more than one negative experience at this pharmacy! Never again! The first time I was given a medicine with a prescription without a stamp, I went back to take the second medicine indicated in the prescription and they wouldn't give it to me, I pointed out that it was a public holiday and it was the only pharmacy available. ! I had to take a painkiller for my partner who was really ill at the time. The second time I went to request a generic antihistamine but they tried several times to sell me commercial and expensive products by pretending that the generic didn't exist, asking me for the recipe and answering me rudely! I went to another pharmacy which delivered it to me immediately

This morning I purchased 3 items (€26.95 receipt no. 1202-0040 dated 06/10/2022) which the Doctor left on the counter without asking me if I needed to bag the goods. This odious behavior of not "wrapping" pharmaceutical products is unfortunately spreading as - in my opinion - an example of bad practice.

Excellent pharmacy, prepared and available. A tip for customers: park on the other side of the road and use the pedestrian crossing to avoid confrontations with customers of other nearby businesses.