Farmacia Dello Sterlino di Dimarco Dott.sse Francesca e Paola e C. Sas

It is the reference pharmacy for the area and beyond. The kindness, friendliness, availability and knowledge of the profession of doctors Angela, Michela and Federica and of doctor Nicola mean that you can rely on them for all your needs and you will certainly be satisfied to the fullest. Registered mail. Maximum

Unfriendly and unpolite staff despite having a customer. I waited half an hour for a reservation for the cup and when the lady came out before me, the pharmacist became foggy. I waited another good 10 minutes because I understand that one must get air, coffee and must carry out one's needs... after which I asked another pharmacist who told me she was on her way and this one entered the CUP computer with a gentleman just entered and I would like to point out that the pharmacy was empty. They won't care about my comment but luckily they are polite and kind people, Bologna is full apart from them

I purchased a drug with a regular prescription, but the concentration of the drug was wrong. I kindly asked if it would be possible to replace the drug by submitting the prescription with the correct concentration and I was told that it couldn't be done. It wouldn't have cost them anything, it would have saved me time and an additional €60. They didn't want to do a kindness that they could have done without any effort; the mistake was mine, but there was no desire on their part to help the customer. Big disappointment

They don't meet the customers' needs, it was a Friday evening I had a prescription prescribed by a private specialist, I had to start the therapy immediately, I asked if I could pay for it and on Monday I would bring them the GP's prescription, they said it's not possible and so I had to pay €32, later I discovered that the health service passes those medicines free of charge. I will never go to this pharmacy again. In relation to your answer, you did not tell me that it was possible to contact the emergency medical service; However, I had asked if it was possible to pay for them and get a refund on Monday with the prescription by returning it, which is not illegal, as other pharmacies do. Good evening

Unique experience. Staff fully efficient and professional. All this seasoned with truly unusual kindness and friendliness. Above all, Doctor Angela made the third Covid vaccine a breeze for me and my sister, giving us a lot of peace of mind. Ten out of ten 🔝