Farmacia Farmagora' Cernusco S.n.1 S.r.l

Personally, “customer service” or “patient care” doesn't even know what it is.

Very beautiful pharmacy in appearance, interminable queue because only one cash register at that time accepted medical prescriptions. I left without purchasing.

I called during the week to book a swab, I was told to download the app to book it! Downloaded the app, made an appointment for Saturday 26/03 at 5pm, I arrived and was told that they don't do swabs on Saturdays.

Pharmacy in the town center among the few in the area that still carries out swabs. Competent and kind staff who pay particular attention to the relationship with customers. Among the additional services offered there are also nutritional consultancy and days dedicated to carrying out hair analysis (free of charge).

I also contribute to making known how negative it can be and having to deal with this pharmacy, especially with the male staff within this pharmacy, I went in the early morning to purchase some anti-allergic drugs to use on my person as in the midst of an allergic crisis given the period, I need the pharmacist. Over 2 allergy drugs completely at random without anyone having asked him to do so by selling me an immune defense supplement to which I appear to be allergic, luckily I first saw on the package that it contained currants which I am absolutely most allergic to, I decide therefore to return to the pharmacy to return the medicine which, in addition to not being useful to me and even dangerous for me, inside the pharmacy the pharmacist responded to me in a very rude and rude way as the packaging was slightly damaged and he could not resell it. perfectly understood the situation but could also have explained it in a much more polite way, instead of railing against my person in this way, I believe that this person should not do the job he does and should above all think about being more polite with customers and showing their more respect and humanity which they lack, I would have liked to give less than one star, but unfortunately it's not possible, I'll limit myself to giving just one just to show how truly terrible my experience was in this pharmacy and I hope that the My review can help new people to avoid having unpleasant experiences.