Farmacia Lanzi Francesco e C. Snc

The smug smile with which they denied me the sale of an ointment that I urgently needed, being fussy and fussy about the type of prescription despite what my GP said, says it all about their total lack of empathy. Which, in this case, coincides as far as I'm concerned with very little professionalism. As a person who goes to spend and eat at the Iper Ariosto every day, they will never see me again. Terrifying situation.

Bad experience, they made me waste my time with absurd lucubrations. I will never go back! If I need a generic, I will go directly to the coop. If I have a prescription, in hand or digitally, I will definitely go to the nearby San Prospero pharmacy. The Serri pharmacy is absolutely not recommended.

Friendly, competent and efficient staff. Fast service and very helpful advice.

Competence, extreme kindness and empathy on the part of all the staff, always ready to listen and help those who ask for advice.

Kind and competent. I got great advice this past weekend when my doctor wasn't reachable.