Farmacia Lloydsfarmacia Comunale Felsina

Unprofessional and very complaining with little respect towards people

The goal is to give you the alternatives of medicines that cost more, others are never there or cannot give them to you. They made a mistake twice between paracetamol (tachipirin) and acetyl salicylic acid (aspirin), giving me the wrong products. Little courtesy.

Terrifying slowness of the staff who spend a lot of time giving very long explanations about cosmetic products even if there are people waiting in line outside (even in winter). I don't give one star because once you get to the counter the staff are courteous and prepared. They will probably have the order to increase turnover as much as possible, and they do it in this naive way which in the long term leads to losing customers. [update] I have to update my rating for the better going from 2 to 4 stars, given that lately the speed has improved (and the competence has remained)

Very professional, helpful and knowledgeable doctors. As for the slowness, we must take into account that it has to do with people's health and many also need a little word of understanding. So ....

Always very kind and professional