Farmacia Lloydsfarmacia Milano N.54

all nice to me: for my own pharmacy medicine.sometimes I get some recommendations. People worked in here r really nice

Unbelievable staff... they use sarcasm and laugh about you just because you have some question. I will never come back.

Unfriendly staff. Never a smile , no thank you’s! I would rather walk further from my home to another pharmacy .

Never again in this pharmacy even if it is close to home. The pharmacists, in addition to being rude, have the diligence and speed of a sloth with arthritis,,,, with the shop full, they allow themselves to waste 18 minutes (timed) to sell an anti-wrinkle cream, at the same time the perennial queue , extends outside the shop and forces elderly and non-elderly people to stand under the scorching sun in summer and in the cold in winter. And after complaining about this inconvenience, I was rudely told to email management, which I did about a year and a half ago, without ever getting any response. Congratulations Lloyds, you don't care, the pharmacy is always full so where's the problem? As for me, I will never set foot in this place again

On Sunday 31 July 2022, my elderly mother, a cancer patient, goes to the pharmacy with the printout of a repeatable prescription with the doctor's digital signature. Small digression, she had been in the pharmacy days before showing the email and the pdf but the pharmacist said she wanted the paper copy and bounced it. Let's go back to July 31st, my mother brings the press and the pharmacist (the one with the glasses) being "big" with a sick elderly woman (with the great heat she had already made her come back twice) humiliates her by saying: "but then she understands Italian: I want the original!" My mother is also confused because she had waited outside in the sun for more than half an hour and politely replies that she knows Italian but that it was impossible for her to go to the doctor due to her ailments. The pharmacist always acting "big" he objects to her: "I see that he has a trolley for shopping and therefore he can also go to the doctor". I was positive for covid and for this reason I couldn't accompany my mother, but how dare this pharmacist offend and make comments of this type? What do you know that my mother doesn't want to use her cane out of shame and uses the shopping cart to support herself along the way from home to the pharmacy? In the end the pharmacist, acting "splendid" and acting charitable for the benefit of the other customers (certainly not my mother who she has sufficiently humiliated), begins with: "I'll give you a pack because today is Sunday". But is this the right way to behave? Among other things, to try again I went days later to a different Lloyd's pharmacy, the doctor saw the doctor's email with the code, saw the pdf with the digital signature and had no problems. Then my mother is not an occasional customer as it is her local pharmacy, does she perhaps have the flaw of never buying creams which perhaps would have allowed her to have a kind treatment?