Farmacia Mazzoleni Snc

Not the best experience with the whole process for the rapid test. There is no information on how the process works when you book a rapid test. We had to ask other customers to explain how to finally get tested after waiting in line for an hour with an appointment! So if you decide to go there for your rapid test this are the correct steps. You can book your rapid test online, there is a qr code on the pharmacy display and on the tent opposite the pharmacy (where the actual testing takes place). You will receive a confirmation email and a reminder the day before your appointment. Before your booked time you will go to the pharmacy to the cashier counters. You will need to pay for the test (15 euros) and will be given a form to fill in with your name and info (the form is available also in English, you need to ask for it). The pharmacist notes the time of the appointment on the form. With the form and receipt you need to go opposite the street to the tent to get tested. There is a huge line with people waiting without appointment. Do Not wait in this line. Go directly to the tent at the time of your booking and show your form to the person doing the tests as soon as they get out of the tent. After you finish with the swab, you need to wait for 5 minutes outside the tent and then the person performing the swabs will call your name and give you the form with the result noted on top. With a negative result please go back to the pharmacy, to the counter on the right (there is sign saying something like test registration) and they will do the registration of the result on their platform, verifying your ID or passport so make sure to have it with you. Then they do the green pass or if you need a document for travel reasons as we did, please ask to print the result and sign-stamp the print out.

Outstanding service

The only pharmacy that had the medicine for my cat.

Terrible service and unprofessional. They had guaranteed me the arrival of a medicine in time for my departure but it never arrived. And they didn't move in any way to remedy their mistake!

I have always felt good, for an emergency due to a significant burn on my arm I went to ask the doctor for advice and he was very kind, he explained to me what to do and where to find the nearest emergency medical service.