Farmacia Municipale N.75

I cant speak italian so I was having a hard time describing the medicine I needed. but pharmacists didnt get annoyed about it at all and they tried very hard to understand what im trying to say and give what I really need. GRAZIE!!

TOO EXPENSIVE AND ALSO ABSURD! A drug that the normal price ranges from 7 to 11€ SELLS for the sum of 17.50€. A pharmacy that doesn't know how to earn customers, NEVER AGAIN I HOPE SO MUCH THEY CLOSE!

Rude, aggressive and threatening staff. I'm still shaken by what just happened. I have been a customer of this pharmacy for years, and I never thought I would find myself in such a situation. Today, for the first time, I found myself in front of a young, clean-shaven pharmacist, completely different from the staff I usually meet. From the first greeting, I perceived a cold and suspicious air. For no apparent reason, he began questioning me in a passive-aggressive tone, asking if the drug I have always taken, bacterial lysate, had actually been prescribed to me. It made me feel like I was a liar or, even worse, a bad guy. I tried to explain that I had the recipe at home, and that I could return with it if necessary. But it became clear that his goal was not to gain validation, but rather to humiliate a loyal customer, perhaps to vent his accumulated frustration on me, jeopardizing the reputation of such an established pharmacy. Still upset, I feel compelled to warn others. A few steps away, in via Caboto, there is another pharmacy where respect and professionalism are the order of the day. After such an experience, I think it will be my new destination. It's really a shame how the tension and arrogance of a single person can cast shadows on an entire business and on the good name of an established brand like Lloyds 😟

I went there on Saturday afternoon for eye drops which, at the terminal, were available. The pharmacist was courteous and worked hard but... She couldn't find it! He suggested I order it but I needed it so I gave up. It has never happened that we were unable to find a drug that the terminal says is available (in multiple packs) because, as admitted by the warehouse worker, it was placed by mistake "who knows where".

Pharmacy found open at 3.00 pm. Fully stocked with drugs and more. Very competent staff.