Farmacia Roncadelle Servizi Srl Uninominale

Quiet environment, appropriate service, competent staff

I will never buy even a patch from them again. I go to this pharmacy often and, this time, I ask them if they could make a galenic preparation prescribed by my dermatologist and I am told yes. At the time of collection, I found the tax receipt already issued (without my tax code) with the name of another pharmacy (which I will omit for obvious reasons) Obviously I ask for explanations and tell the sales assistant that I require the tax code to be entered so that I can deduct the cost of the drug. The answer was: "it's not possible, you have to keep it that way, next time if you have these demands go directly to that pharmacy to get the lotion since we have already done you a favor by getting it for you" I very politely point out that a colleague of his had told me that they would prepare it and that I was totally unaware that this preparation had been made by another pharmacy. The manager then intervenes and tries to make up for the incident by offering me €5 for the mix-up. I obviously refuse because, as I also told them, I'm not looking for alms, in the end I ask to pay with the debit card, and there too there are problems since they hadn't issued them the receipt. In the end they reprinted it by entering the tax code and making me pay with a debit card but in any case, in addition to having lost patience I also wasted time!! they won't even see me with binoculars anymore, embarrassing!

Usually the best... but when there is the exception... it proves the rule.

Yesterday, 6 December 2021, I called around 5.30pm to do the quick swab and they immediately gave me an appointment for 6pm. Really efficient! Compliments! In 20 minutes I had the result, I needed the swab to be able to access the Civili hospital in Brescia. Thank you very much municipal pharmacy!

Excellent pharmacy that does antigenic swabs for COVID upon reservation. The swab is carried out at the municipal library and then the document and payment are delivered to the pharmacy. Excellent service, especially in this period of general congestion in the city. Thank you