Farmacia S. Silvestro S.a.s.

Normal pharmacy if it weren't for some items with decidedly overpriced items, after an average price check at other retail services.

Introduction: While undergoing pain relief therapy, I need to take swabs every month within 48 hours of the therapy which takes place in the operating room. Having said that, I went on Monday last week and the swab came out "slightly positive" cit., I went on Friday, after 5 days of isolation and the swab was "negative". Ok I'm better off like this. With complete serenity over the weekend I resume my routine, I go to dinners, I interact with my hamster (for those who don't know they can catch covid from us and unfortunately if they catch it they can't be cured). On Monday I come back to do it because I needed the sheet for therapy. I am rudely scolded by a pharmacist because I need a mask (when none of them wear one and they are certainly less controlled than me). I put it on, do the swab and surprise: they call me that it's still slightly positive. I question the pharmacist when their swab can be reliable considering that it was negative on Friday and she treats me with disdain. It's a shame that I also have a scientific degree and I don't buy certain justifications. I call a pharmacist friend who takes my swab again and who confirms the positivity but who also tells me that the one from Friday was negative because probably a little mucus was taken. 15 euros wasted and above all I hope I haven't contaminated anyone. I put 1 but it would be 0 for both modes and everything.

Pricing policy bordering on the incredible. I ask for a generic drug. I purchase a drug that seems expensive but which I am told is on offer. Then I discover that on average in other pharmacies the same product costs 42.2% less!!! I phone to ask for explanations and the owner justifies himself by invoking the wholesale cost and their mark-up (due, for goodness sake). Too bad that the markup he tells me they charge is less than the 42% premium paid compared to the competition; something doesn't add up. It offers me the appreciable possibility of returning it and exchanging it for another product; but if this is their pricing policy, what's the point of changing the product with another equally expensive one?

I arrive at 11.50 and ask if it is possible to do a swab for my daughter. The pharmacist tells me "everyone always arrives last". I look at the pharmacy's closing time and see that it closes at 12.30. It means that there would still have been 40 minutes to do it anyway. He makes me fill out the form and wait. In the meantime, he continues to help other customers, commenting that pharmacists need to sell the products. At 12.20 he still hadn't even looked at me. I went out. Terrible service.

my mother and I went several times... you ask them for a specific product and every time they never have anything and force you to buy something else equivalent For example, I ask for a syrup for children, put it in the bag without being seen, I go out and find another one, I come back and I tell them that I wanted the syrup I requested and they tell me they don't have it. My mother goes for some pills and they tell him that they don't have them and they wanted to sell him an equivalent one and that the one she requested was no longer on the market ..at the pharmacy 2km away they had it