Farmacia San Germano Srl

I have been getting supplies from this pharmacy forever now from my grandparents and so on, and I want to say that they have always been very kind and impeccable in what they do. But what happened today must be communicated and reported so that it never happens again. I took a pack of 1 mg minias, it costs you a good twelve euros and being on crutches and not being able to work, even these few pennies are crucial for me, thirty are packaged in total divided into threes of ten! Ok I pay, I go out, I open it and there was only one, ten pills paid for thirty! And do you know what they replied to me? Well, what can we do about it, sorry, a product that you sell is flawed, as you can see, and you still sell it at full price? And by the way, for anyone who was thinking that I could have pocketed the rest, I understand perfectly, but I'm on crutches and I couldn't do many of those movements having returned immediately and voluntarily asked to be searched which of course they didn't do so I'm forced to turn on my heels not having what I paid for, or rather less than half, and if you pharmacists have gotten rid of a problem, I got two bags of ten less, but the price, eh that was full even after my complaints, Congratulations again for the respect and treatment of the customer, I'm still waiting for my package of minias paid regularly, in these cases anyway since I'm also a loyal and generations-old customer, you could very well have changed the package, instead next time I'm forced to pay double as if nothing had happened! And this is a question of principle! I couldn't care less about the twenty euros! And please people, open the packages in front of the counter to avoid stories like these or worse being treated like a profiteer, document what you do at least when someone takes the trouble to report that these things happen, and I repeat, this is a question of principle! I expect an answer!

A lot of professionalism, even if many medicines have to be ordered and expected to arrive in the afternoon

Excellent well-stocked pharmacy and well-trained and courteous polite staff

Excellent pharmacy with highly trained staff ready to advise for any medical problem, courtesy and kindness reign supreme, varied choice of health products in general. Good place to measure blood pressure. Note the careful cleaning and arrangement of the pharmacy and the attention to the Covid problem with separate entrance and exit. Congratulations to you for your careful management.

Great