Farmacia Aurora del Benessere Srl

I have found here sometimes those products i couldn't find elsewhere.

Pharmacy stocked and with drugs almost always available. Only for particular medications have I had to order them and they were in the pharmacy the next day, if not the same evening. Currently you can order medicines from a WhatsApp number and delivery is at home. In addition to medicines, you can find cosmetics (Lierac, Caudalie, Korff for example), supplements, foods for celiacs, homeopathic products. There is a large car park in front where there is always space. The pharmacy operates all day even on Sundays and has night service.

I have pharmacies closer to home but I prefer to take a few extra steps and only go out once because here I find my medicines always available and I almost always find them open. It is easy to find parking in the square in front if you arrive by car. Also open at night, this is, in my experience, the pharmacy with the best assortment of medicines in the area, difficult to leave without finding the medicine but not impossible. When this happened they provided me with the missing medicine within 24 hours. Preparation of medicines. Cosmetics and over-the-counter products. Baby products. Trained and courteous pharmacists.

Unfortunately I had a terrible experience, I would say bordering on surreal. I ordered a veterinary drug at the counter with a regular prescription and the following day I received a message from the pharmacy advising me that the drug was available. I went to the pharmacy with a message and prescription and I found myself treated like a liar who hadn't booked, hadn't given the details and I don't know what other accusation. Obviously I insisted, showing the message received and continuing to ask to open the drawer and check and voilà, the medicine I requested was regularly in the drawer wrapped in a note with my name written on it. But why? I thought of a mistake made by the pharmacists themselves when booking the medicine and they probably didn't know how to handle the matter by admitting the small deficiency. obviously I will never have an answer also because the pharmacist who had taken the reservation the previous day was also present at the time of collection but did not say a word, pretending to be unrelated to the matter, which made me suspicious. It doesn't matter, I will no longer go to this pharmacy to be treated badly for free.

Patient staff, very courteous and professional. Well-stocked pharmacy. Listen carefully to customers, especially. Update: However, yesterday 26 September, I met a pharmacist, I presume a substitute, who acted in a rude and hasty manner when I asked for a medicine, disrespecting my hearing handicap. I pointed it out to him and he said he didn't care. I hope to never meet very rude and insensitive people again.