Farmacia Elvezia

I had to buy a pair of elastic stockings on the recommendation of the orthopedist. Once home I opened the package and looked, I mean looked, without trying on the stocking and I immediately realized that since it was very tight I wouldn't have been able to put it on otherwise with severe pain having fractured a toe. I put the socks back in the box and the next day I returned to the pharmacy explaining what had happened and asking to return the purchase by appealing to the consumer's right of withdrawal. Very rudely, the lady at the pharmacy refused the request, stating that the problem would then become theirs. I congratulate you on your management of customer relations!

Special people, and with a lot of patience towards the people who in this difficult moment have to get vaccines, swabs and buy medicines. Thank you for giving me the third dose of the Covid vaccine, and I hope that this situation improves with other vaccinations for those who have not yet been vaccinated.

01/24/2022- You left 40 people in the cold -3 degrees from h. 8.20am until after 11.30am queuing outside the pharmacy. If with three pharmacists you are not able to manage the influx of patients who show up at your pharmacy, avoid giving your availability to ATS and users. After the swab another 35 minutes to get the result which normally has to be given in 15 minutes, if I hadn't come in after this time I would have waited with a minor again. Today, in addition to me, you have certainly lost customers. I hope at least it serves as a lesson to you. Pharmacy not recommended. It's easy to sell drugs with minimal effort and maximum profit, but it's in emergency conditions that you can see who's worth it!

I wanted to thank you all one month after the passing of my dear mother-in-law. You are wonderful people, very kind, discreet, humane, professional. Your flowers are still alive and beautiful where we left them, next to the grave. Thank you so much from all of us, the Chirico-Santoro-Romeo family.

The idea of ​​booking medications via email is excellent. But in this period it didn't work. Unfortunately, in pharmacies, due to the queues for swabs, those who have to buy medicines are penalised. The organization needs to be reviewed!