Farmacia Etrusca del Dr. Gennaro Brandi e C. Sas

I have been going to this pharmacy for years and years, everyone is courteous and helpful, Anna is very good, kind, working for the public I also recommend this place, but the employees must not get lost in chatting with first class customers, who leave you more or less like me, I asked for a drug with a prescription that expired a day ago, I wasn't given a favor, but to the first in category yes, but it doesn't matter... as for the perfumery department, a person is indelicate, ignorant I would say, changed a lot, it was like that dear, she no longer gives good explanations, she made me buy a product that caused me an allergy, this morning I asked her about a powder while I was busy buying it, I liked it, almost like saying it's expensive... you have to evaluate the shade, I don't care much, if I ask for it as I have purchased other products I will pay for it, and I replied we pay 90 euros for Chanel, for a good and unique product it is worth it, I will come back to review the color, I don't like it like that, I bought it elsewhere for 59 euros in Florence today, American, a loss, she really wants to work lately, because I observe, and my colleague also noticed the acidity, unlike Simona, a cuddle, I will remember this name well, and always, categorical, decisive, prepared, professional, knows everything, a really nice person, I love two of them Anna and Simona, and the other pharmacists are good though they are to be more cheerful, next time I too will bring a tray of sweets, let's see if they will give me medicines like they do...medicines without a prescription or expired, the real ones I respect are A S. and another young lady, the the latest arrivals do their thing, I don't give any details on medicines, I also attended pharmaceuticals, I left for personal reasons but the quantity said to take was not the one in my case, I'll be back anyway, I sent you hundreds of customers from my workplace , pure indifference but calm, and thanks to doctor B's son for advice, thank you very much, kind regards I am grateful without pastries or Happy hour at 6.00 pm

Terrible after sales service and no after sales service! When I discovered that the quality of the baby milk powder I had just bought was defective, there was an air leak. I went to the store with the receipt to request a replacement. The store has repeatedly insisted that there are no problems and will not return it. So I threw this pharmacy's questionable milk powder in the trash! ! ! When the product has quality problems, the merchant is responsible for returning or replacing the product. But the pharmacy chose not to. Terrible process. Very not recommended!！

Very high quality service: I find the doctors and collaborators always smiling, helpful and prepared. It is one of the few pharmacies where I always find what I am looking for: a very wide variety and choice of health products. They also have many services available: Galenica, analysis, CUP reservations and consultation with specialists and experts also for the support of new mothers.

The best pharmacy!! Always available, kind and precise in giving the best advice. Not to mention the fantastic opportunity to indulge in a pampering experience with free in-cabin treatments during special events!

The best pharmacy in Prato and surrounding areas! Always available, friendly and available to the customer for any need. They have lots of quality products, I recommend always using them.