Farmacia la Marca Srl

I come here often but they can't cultivate regular clientele. They didn't even want to issue the talking receipt because I didn't tell them in time and what's more they only wanted cash. I work in the industry and believe in common sense. The management software they use asks before closing the sale if you want to enter the tax code. Now, even if they hide behind the Despite not being forced to ask for it, I think that in this job in the healthcare sector it requires common sense given that these are deductible expenses. So a little more attention when working with the public. Also because I didn't even have time to ask for the talking receipt.

They made a mistake in booking the product for me so I waited and went twice in vain... but the serious thing is that the elderly blonde lady who "served" me was very arrogant and rude. First I waited 5 minutes ahead of her for her to finish chatting, then when I asked for my product in a pedantic tone she started telling me that it didn't exist (I've been using it for years) and then, when she found that it wasn't like that, she didn't she apologized in the slightest for the mistake but continued to address her in a sour and unpleasant manner. I didn't respond badly just because I'm a polite person and I don't like to get involved, but they'll certainly never see me again! I don't know how some people manage to work with customers!

Incompetence and rudeness. Staff unprepared and incapable of handling the most banal requests, such as a soothing lotion for insect bites during pregnancy. Answer: I effectively expressed my opposition in front of two of your colleagues (with whom I invite you to discuss) and some customers.

The gentleman who does the night service is very arrogant and unprofessional

I go to buy a swab to do at home and they charged me 12 euros. I pointed out that it usually costs around 8 euros but the lady simply said she didn't remember the price of 8 euros. I go home and see the price of this tampon (Hotgen brand) and I discover that it costs around 2.77 euros. Once before I paid much more for a product in this pharmacy. In my opinion this is taking advantage of people in need. Stuff that should be sold at controlled prices and instead....