Farmacia De Cesaris Emilia

Pharmacy available helped me solve the problem of the availability of a drug. Always attentive not only to health, but also to advise me Best therapy with the best cost

Just to point out the seriously incorrect behavior of the two young ladies behind the counter this evening who turned out to be rude and pedantic and also very incorrect and absolutely unprofessional. These are the facts: I ask the people in the queue if they need a reservation for the swab, given the news of recent days. The boy in charge of the swabs goes out for a moment to get some fresh air and we ask him if, having some small symptoms (which could very well be a common cold) it would be possible to do it even without a reservation. The very kind boy replies to me and a lady that two swabs in the closing queue are certainly not a problem and tells us to get in line and reiterates that there is no problem. Once we arrived in front of the counter, after 25 minutes of queuing, the two ladies told us that it was impossible, that the swab was only done upon reservation. We point out, to these inhumane people, that we were told, BY INTERNAL PHARMACY STAFF, that the swab would be done on us and that we were in line with a fever. They reply that we should have called to book: we point out to the two ladies that the phone has always been busy since the morning and that we both have witnesses who can confirm this. We would like to point out that even the paid centers are all full until January 3rd. I reply to the two that, as authoritative doctors have been saying for a few weeks, in a period in which infections are multiplying, swabs should be done earlier on those who are symptomatic/paucisymptomatic, compared to those who are well and take the swab only for legitimate reasons. check. I hear them reply that they are part of the "medical community" and that what I am saying is "nonsense" because many asymptomatic people turn out to be positive after a swab test. I reply to these ladies with two things: first of all, with all the respect in the world, in my opinion pharmacists are part of the "medical community" very covertly, because if I'm ill, I honestly have the medical prescriptions given to me by a medical graduate. and specialized and not, always with all due respect, by a pharmacist and in any case the opinion of a pharmacist in my opinion is in any case additional and not "replacement" of that of a doctor who, I want to say this for all potential patients: it is the FIRST PROFESSIONAL TO BE CONSULTED IN CASE OF MEDICAL PROBLEMS. Secondly, I would like to point out to the ladies that, if they want to contest what has been said by authoritative doctors, including those from the Scientific Medical Committee, they should have the courage to do so openly and not in front of two people with a fever who have been promised, I repeat PROMISED, the swab from the boy who did them. I advise against anyone from going to this pharmacy and I want to say to the two ladies in question: first of all their work should be done with a smile and with the utmost availability and HUMANITY, secondly my wish for a happy new year to these two is that they do not should they ever find themselves in a situation of need, as happened to me and the other lady this evening, and have the doors closed in their faces.

I needed a painkiller and the pharmacist, given the low cost of the drug, refused to let me use the POS with my card and I had to pay in cash. She justified herself by saying that they also have commission costs. Honestly, I was shocked, it's the first time this has happened to me in a pharmacy. I stumbled upon it by chance, next time I'll go to the usual pharmacy.

Unfortunately I must point out that I happened to purchase a single FFP2 mask in this pharmacy at the exaggerated price of €9.90, which in this moment of emergency already seems like speculation to me, but the most serious fact is that only at home, by opening the paper bag from the pharmacy I realized that the mask had been homemadely packaged in one of those freezer bags for food! These are clearly masks bought in packs of 10 or more and then resold individually with who knows what mark-up, not to mention the hygiene aspects! Here we speculate on people's health!

When I called to book the swab I was not told (and evidently not even the gentleman in front of me) that FFP2 was needed. Of course I had to buy it on the spot, for €1.50.